This week, WHATSAPP said that more than 5 million businesses globally are using their ‘Business’ app to connect with their customers within a year of launch. Whatsapp said in a blog post, “In January last year we launched the WhatsApp App, and now support more than five million people who use it to support customers, increase their business and serve their communities around the world. There are businesses.
It gave an example of the Bangalore-based eyewear brand Classic, which has seen 30 percent of its new sale through the WhatsApp business.
There are over 200 million WhatsApp users in India. There are around 1.5 billion users globally.
Using the business app, SMEs can help customers with useful information such as business details, e-mails, store addresses, and websites.

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